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      <title>tales.media Status</title>
      <link>https://status.tales.media/</link>
      <description>Incident history</description>
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      <lastBuildDate>Fri, 28 Aug 2026 23:20:00 +0000</lastBuildDate>
      
      
      
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          <title>[Resolved] Planned Maintenance 2026-08-28 - 2026-08-31</title>
          <link>https://status.tales.media/issues/2026-08-28-planned-maintenance-2026-08-28-2026-08-31/</link>
          <pubDate>Fri, 28 Aug 2026 23:20:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2026-08-28-planned-maintenance-2026-08-28-2026-08-31/</guid>
          <category>2026-08-31T23:59:59.000Z</category>
          <description>&lt;p&gt;tales.media will perform planned maintenance from 2026-08-28 until 2026-08-31:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Update of Opencast to version 20&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Affected services will be temporarily unavailable during the maintenance. Downtime is estimated to be less than 24 hours in total. Videos uploaded to Moodle and ILIAS should be cached in the LMS and automatically transferred to tales.media after the maintenance.&lt;/p&gt;
&lt;p&gt;Please contact the &lt;a href=&#34;mailto:support@shio.solutions&#34;&gt;tales.media support team&lt;/a&gt; if you need further information.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Planned Maintenance 2026-02-13 - 2026-02-16</title>
          <link>https://status.tales.media/issues/2026-02-13-planned-maintenance-2026-02-13-2026-02-16/</link>
          <pubDate>Thu, 12 Feb 2026 23:20:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2026-02-13-planned-maintenance-2026-02-13-2026-02-16/</guid>
          <category>2026-02-13T00:37:00.000Z</category>
          <description>&lt;p&gt;tales.media will perform planned maintenance from 2026-02-13 until 2026-02-16:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Update of Opencast to version 19&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Affected services will be temporarily unavailable during the maintenance. Downtime is estimated to be less than 24 hours in total. Videos uploaded to Moodle and ILIAS should be cached in the LMS and automatically transferred to tales.media after the maintenance.&lt;/p&gt;
&lt;p&gt;Please contact the &lt;a href=&#34;mailto:support@shio.solutions&#34;&gt;tales.media support team&lt;/a&gt; if you need further information.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Planned Maintenance 2025-09-19 - 2025-09-22</title>
          <link>https://status.tales.media/issues/2025-09-19-planned-maintenance-2025-09-19-2025-09-22/</link>
          <pubDate>Fri, 19 Sep 2025 00:00:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2025-09-19-planned-maintenance-2025-09-19-2025-09-22/</guid>
          <category>2025-09-19T01:30:00.000Z</category>
          <description>&lt;p&gt;tales.media will perform planned maintenance from 2025-09-19 until 2025-09-22:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Update of Opencast to version 18&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Affected services will be temporarily unavailable during the maintenance. Downtime is estimated to be less than 24 hours in total. Videos uploaded to Moodle and ILIAS should be cached in the LMS and automatically transferred to tales.media after the maintenance.&lt;/p&gt;
&lt;p&gt;Please contact the &lt;a href=&#34;mailto:support@shio.solutions&#34;&gt;tales.media support team&lt;/a&gt; if you need further information.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Issues with login</title>
          <link>https://status.tales.media/issues/2025-08-03-issues-with-login/</link>
          <pubDate>Sun, 03 Aug 2025 12:45:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2025-08-03-issues-with-login/</guid>
          <category>2025-08-03T13:19:00.000Z</category>
          <description>&lt;p&gt;Access to the Opencast admin interface was disrupted due to issues with the login.&lt;/p&gt;
&lt;p&gt;We identified a regression in the networking layer when updating to a newer version as the issue.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Resolved (2025-08-03 13:19:00 UTC)&lt;/strong&gt; - The update was rolled back.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Service Outage</title>
          <link>https://status.tales.media/issues/2025-05-22-service-outage/</link>
          <pubDate>Thu, 22 May 2025 05:30:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2025-05-22-service-outage/</guid>
          <category>2025-05-22T06:02:00.000Z</category>
          <description>&lt;p&gt;We are investigating a service outage of Opencast.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Identified (2025-05-22 06:00:00 UTC)&lt;/strong&gt; - A failed update to DNS server caches caused errors when resolving domain names.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Resolved (2025-05-22 06:02:00 UTC)&lt;/strong&gt; - All Opencast services have been restored.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Service Outage</title>
          <link>https://status.tales.media/issues/2025-04-22-service-outage/</link>
          <pubDate>Tue, 22 Apr 2025 11:47:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2025-04-22-service-outage/</guid>
          <category>2025-04-22T15:30:00.000Z</category>
          <description>&lt;p&gt;We are investigating a service outage of Opencast.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Resolved (2025-04-22 15:30:00 UTC)&lt;/strong&gt; - All Opencast services have been restored. We still investigate the underlying issue.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Fixed (2025-05-12 18:55:00 UTC)&lt;/strong&gt; - The underlying issue has been fixed.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Service Outage</title>
          <link>https://status.tales.media/issues/2025-03-25-service-outage/</link>
          <pubDate>Tue, 25 Mar 2025 05:00:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2025-03-25-service-outage/</guid>
          <category>2025-03-25T10:13:00.000Z</category>
          <description>&lt;p&gt;We are investigating a service outage of Opencast.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Resolved (2025-03-25 10:13:00 UTC)&lt;/strong&gt; - All Opencast services have been restored. We still investigate the underlying issue.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Fixed (2025-05-12 18:55:00 UTC)&lt;/strong&gt; - The underlying issue has been fixed.&lt;/p&gt;
</description>
        </item>
      
        <item>
          <title>[Resolved] Planned Maintenance 2025-03-07 - 2025-03-10</title>
          <link>https://status.tales.media/issues/2025-03-07-planned-maintenance-2025-03-07-2025-03-10/</link>
          <pubDate>Fri, 07 Mar 2025 00:00:00 +0000</pubDate>
          <guid>https://status.tales.media/issues/2025-03-07-planned-maintenance-2025-03-07-2025-03-10/</guid>
          <category>2025-03-10T22:00:00.000Z</category>
          <description>&lt;p&gt;tales.media will perform planned maintenance from 2025-03-07 until 2025-03-10:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Update of Opencast to version 17&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Affected services will be temporarily unavailable during the maintenance. Downtime is estimated to be less than 12 hours in total. Videos uploaded to Moodle and ILIAS should be cached in the LMS and automatically transferred to tales.media after the maintenance.&lt;/p&gt;
&lt;p&gt;Please contact the &lt;a href=&#34;mailto:support@shio.solutions&#34;&gt;tales.media support team&lt;/a&gt; if you need further information.&lt;/p&gt;
</description>
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